These are grants to States to assist consumers with filing complaints and appeals, assist consumers with enrollment into health coverage, and educate consumers on their rights and responsibilities.
In addition, by law they will collect data on consumer inquires and complaints to help the Secretary
credit:
identify problems in the marketplace and strengthen enforcement.
Starting in 2014, programs must also help resolve problems with premium credits for Exchange coverage.
Obtain Full Opportunity Text:Affordable Care Act (ACA) ? Consumer Assistance Program Grants
Additional Information of Eligibility:This grant opportunity is open to States that designate an independent office of health insurance consumer assistance or ombudsman that meets the eligibility criteria.
States may designate insurance departments, State attorney general offices, independent State consumer assistance agencies, or other State agencies.
In addition, States may contract or enter into agreements with one or more non-profit organizations (working as a consortium) that otherwise meet the requirements of this grant.
Full Opportunity Web Address:https://www.grantsolutions.gov/gs/preaward/previewPublicAnnouncement.do?id=11720Contact: Grants.gov Contact CenterPhone Number: 1-800-518-4726Hours of operation are Monday-Friday from 7:00 a.m. to 9:00 p.m. Eastern Standard Timesupport@grants.gov
Agency Email Description: Grants.gov Customer Support
Agency Email: support@grants.gov
Date Posted: 2010-07-22
Application Due Date: 2010-09-10
Archive Date: 2010-10-10