The National Human Trafficking Hotline (NHTH) is a national toll-free hotline that operates 24 hours a day, every day of the year via telephone, text, and chat, to assist adults and minors who have experienced a severe form of human trafficking as defined by the Trafficking Victims Protection Act of
200 0. The objectives of the NHTH include:Operate the NHTH’s telephone, text, chat, and website via a coordinated national communications system available 24 hours a day.
Provide timely information and service referrals to victims of human trafficking using a trauma-informed, person-centered, culturally responsive, and linguistically appropriate approach.Notify law enforcement agencies of potential cases of human trafficking, where appropriate; andEstablish and maintain a comprehensive online directory of community-based service providers in communities across the United States.
Develop trusted relationships to identify, update, and maintain comprehensive internal and online referral directories.
Directories must include vetted organizations equipped to meet the service needs of survivors and/or respond to tips of potential human trafficking in accordance with relevant referral protocols.